ARRIS
ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, Discontinued and is no longer supported
Bottom line: The ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System: Tri-band mesh WiFi 6 kit for whole-home coverage; main trade-off: discontinued by ARRIS with support ended April 16.
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Pros & Cons
Pros
- ✓ Tri-band mesh WiFi 6 kit for whole-home coverage
- ✓ Mesh design spreads signal across multiple rooms
- ✓ WiFi 6 supports faster throughput than 802.11ac gear
Cons
- ✗ Discontinued by ARRIS with support ended April 16
- ✗ Units installed after April 16 may fail to connect
- ✗ No manufacturer customer support going forward
- ✗ No future firmware or security patches
Manufacturer description
Buyer Beware: ARRIS has discontinued this product and ended support for it. Effective April 16, ARRIS Customer Support will no longer assist customers with this unit. Additionally, any unit installed after April 16 will no longer be able to connect or function. If you are purchasing this product, be aware that it is no longer supported by the manufacturer and may be unusable upon installation.
SpecPicks Verdict
SpecPicks scored ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System using a rating × review-volume × price-fit model applied to published specs and reviews across the networking category. ARRIS's networking lineup sits within the broader category mid-tier; price and specs are the deciding factors over brand loyalty here. Judge it on the specification table and the price rather than on sentiment: check the figures that decide your use case, then put it side-by-side with two or three close alternatives in the Compare tool before clicking through.
Common buyer scenarios for networking of this kind: matching it to an existing build, replacing a failing part, or upgrading from a previous-generation equivalent. Check the spec table below against your current setup — particularly socket / form-factor / power-rating fields — and confirm compatibility on the retailer's listing before purchase. Prices and stock are set by the retailer and may have moved since this page was last updated.
Key Features
- Buyer Beware: ARRIS has discontinued this product and ended support for it. Effective April 16, ARRIS Customer Support will no longer assist customers with this unit. Additionally, any unit installed after April 16 will no longer be able to connect or function. If you are purchasing this product, be aware that it is no longer supported by the manufacturer and may be unusable upon installation.
- Buyer Beware: ARRIS has discontinued this product and ended support for it. Effective April 16, ARRIS Customer Support will no longer assist customers with this unit. Additionally, any unit installed after April 16 will no longer be able to connect or function. If you are purchasing this product, be aware that it is no longer supported by the manufacturer and may be unusable upon installation.
Full Specifications
| Brand | ARRIS |
|---|---|
| Voltage | 120 volts |
| Coverage | 5,500 sq ft |
| Frequency | 5 GHz |
| Model Name | W121 |
| Unit Count | 2 Count |
| Antenna Type | Internal |
| Connectivity | WiFi |
| Model Number | W121 |
| Built-In Media | Quick Start Guide, Router, power cord |
| Control Method | App |
| Item Type Name | WiFi 6 Mesh Router System |
| Controller Type | App Control |
| Mfr Part Number | W121 |
| Number of Ports | 4 |
| Special Feature | QoS, WPS |
| Antenna Location | Home |
| Wi-Fi Generation | Wi-Fi 6 |
| Security Protocol | WPS |
| Compatible Devices | iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices |
Ready to buy?
ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, Discontinued and is no longer supported is listed on Amazon. Price, availability, shipping and returns are set by Amazon and its sellers — check the listing for current terms. SpecPicks earns a small commission on qualifying purchases — thank you for supporting independent review work.
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